Glamping and Camping Site Rules 

Cars/Vehicles

We are a vehicle free site at Top of the Woods, which means we do not have vehicles on any of our camping or glamping meadows, except the campervan pitch.

  • Car parking is in the parking area only

  • Wheelbarrows are provided to transport your luggage to your pitch.

  • If you have issues with mobility and you may need help to take your luggage to your pitch, please call ahead of your stay so we can arrange for a camp host to help you when you arrive.

Caravans/Motorhomes

We cannot take caravans or motorhomes and have no chemical toilet provision or electric hook ups

Dogs

Well behaved dogs are welcome in all our glamping and camping accommodation. Each booking can have a maximum of 2 dogs per booking  

  • Dogs must be kept under control and on leads at all times whilst on site.

  • We reserve the right to terminate bookings of guests whose dogs are the subject of complaints or persistently cause disturbance.

  • For the wellbeing of other guests, dogs’ owners must clear up after their dogs. There are red bins across the site for bagged up dog waste.

Music

No amplified music is permitted on the campsite (unless you have exclusively hired the whole site, and this has been agreed in advance)

Noise and disturbance

Top of Woods is peaceful nature-led site and we ask you to be respectful of others with noise levels kept to a minimum after 10pm and before 8am

  • We reserve the right to cancel the remaining booking of a guests who have caused complaints or whose behaviour is deemed to be unacceptable by Top of the Woods.  This includes, noisy and disruptive behaviour, wilful damage to the site or glamping accommodation, rudeness to our staff and guests

  • No refunds or compensation will be given in these instances and you will be asked to leave the site.  

  • We reserve the right to claim compensation for damages or inconvenience caused. 

Mobile Signal/Wifi

Mobile signal is at a rural level (i.e. unpredictable) so please come with that in mind. Wi-Fi is available in the reception area only; bandwidth is limited and shared between all guests.

Recycling rubbish 

  • Recycling facilities are provided on site, including at your glamping accommodation.

  • Please recycle everything possible. 

  • Guide notes are provided for the waste types at each of the bin stations

Outdoor cooking, campfires, and wood burners

At Top of the Woods we welcome campfires in suitable off-the-ground fire pits.

  • Firepits/BBQs are available to hire on site.

  • Sustainable kiln-dried wood is available to purchase onsite (which is also good to cook on!)

  • Disposable barbecues are not permitted as this is a sustainable site.  

  • There is a communal campfire which can be shared by all

Wood burners - For your safety, the wood burning stoves provided with some of the glamping options can only use wood, coal or charcoal supplied by Top of the Woods

Please do not gather firewood from around the site. Fallen wood provides nature habitat, and damp or rotting wood burns smokily and is an annoyance to other guests.  

Keeping Covid Safe on Site

Our team will be doing everything we can to maintain the highest standards of cleanliness and hygiene around the site, but ultimately guests are responsible for their own hygiene and that of their dependants.

 

The considerate actions of guests will also impact on the safety of our team and our other guests.

  • Wash or sanitise hands when you arrive and leave the campsite

  • Wash or sanitise hands after using communal facilities

  • Please be extra aware of your children's behaviour. Making friends and having fun is what holidays are for, but for guests' safety, families and groups will need to play within their own social bubbles or ensure children are adhering to 2 metre social distancing whilst playing 

  • Ensure children are supervised when using communal facilities, including phone charging station and ice brick freezer. It is imperative that guests are not handling each other's belonging at this time.

  • Ensure your children do not play in or around the toilet and shower facilities. Games of 'hide & seek' in the toilet and shower cubicles would make it impossible for us to maintain necessary hygiene standards! 

  • Ensure 2 metre social distancing around other guests, staff and when you are out and about

  • Children remain the responsibility of their parents or guardians at all times in the cabins, on site and during activities. Please ensure that your children are supervised at all times.

Smoking & Vaping

  • Is not allowed in any of our glamping accommodation or in the Dutch Barn picnic area. 

  • Please put cigarette butts in the bins provided.

​Contact us if you have any queries about our booking terms/site rules

Top of the Woods Eco Camping & Glamping Luxury Holidays Gives You Space & Freedom to Reconnect with Nature, Yourself & Others in Pembrokeshire Wales UK - Enjoy a Welsh Camping Adventure!