Glamping and Camping Site Rules
Cars/Vehicles
We are a vehicle free site at Top of the Woods, which means we do not have vehicles on any of our camping or glamping meadows, except the campervan pitch.
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Car parking is in the parking area only
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Wheelbarrows are provided to transport your luggage to your pitch.
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If you have issues with mobility and you may need help to take your luggage to your pitch, please call ahead of your stay so we can arrange for a camp host to help you when you arrive.
Caravans/Motorhomes
We cannot take caravans or motorhomes and have no chemical toilet provision or electric hook ups
Dogs
Well behaved dogs are welcome in all our glamping and camping accommodation. Each booking can have a maximum of 2 dogs per booking
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Dogs must be kept under control and on leads at all times whilst on site.
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We reserve the right to terminate bookings of guests whose dogs are the subject of complaints or persistently cause disturbance.
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No refunds or compensation will be given in these instances and you will be asked to leave the site.
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For the wellbeing of other guests, dogs’ owners must clear up after their dogs. There are red bins across the site for bagged up dog waste.
Music
No amplified music is permitted on the campsite (unless you have exclusively hired the whole site, and this has been agreed in advance)
Noise and disturbance
Top of Woods is peaceful nature-led site and we ask you to be respectful of others with noise levels kept to a minimum after 10pm and before 8am
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We reserve the right to cancel the remaining booking of a guests who have caused complaints or whose behaviour is deemed to be unacceptable by Top of the Woods. This includes, noisy and disruptive behaviour, wilful damage to the site or glamping accommodation, rudeness to our staff and guests
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No refunds or compensation will be given in these instances and you will be asked to leave the site.
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We reserve the right to claim compensation for damages or inconvenience caused.
Mobile Signal/Wifi
Mobile signal is at a rural level (i.e. unpredictable) so please come with that in mind. Wi-Fi is available in the reception area only; bandwidth is limited and shared between all guests.
Recycling rubbish
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Recycling facilities are provided on site, including at your glamping accommodation.
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Please recycle everything possible.
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Guide notes are provided for the waste types at each of the bin stations
Outdoor cooking, campfires, and wood burners
At Top of the Woods we welcome campfires in suitable off-the-ground fire pits.
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Firepits/BBQs are available to hire on site.
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Sustainable kiln-dried wood is available to purchase onsite (which is also good to cook on!)
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Disposable barbecues are not permitted as this is a sustainable site.
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There is a communal campfire which can be shared by all
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Do not leave children or dogs unsupervised around campfires or woodburners
Wood burners - For your safety, the wood burning stoves provided with some of the glamping options can only use wood, coal or charcoal supplied by Top of the Woods
Please do not gather firewood from around the site. Fallen wood provides nature habitat, and damp or rotting wood burns smokily and is an annoyance to other guests.
Keeping Covid Safe on Site
Our team will be doing everything we can to maintain the highest standards of cleanliness and hygiene around the site, but ultimately guests are responsible for their own hygiene and that of their dependants.
The considerate actions of guests will also impact on the safety of our team and our other guests.
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Wash or sanitise hands when you arrive and leave the campsite
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Wash or sanitise hands after using communal facilities
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Ensure children are supervised when using communal facilities, including phone charging station and ice brick freezer. It is imperative that guests are not handling each other's belonging at this time.
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Ensure your children do not play in or around the toilet and shower facilities. Games of 'hide & seek' in the toilet and shower cubicles would make it impossible for us to maintain necessary hygiene standards!
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Children remain the responsibility of their parents or guardians at all times in the cabins, on site and during activities. Please ensure that your children are supervised at all times.
Smoking & Vaping
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Is not allowed in any of our glamping accommodation or in the Dutch Barn picnic area.
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Please put cigarette butts in the bins provided.